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2023 Annual Report

This year, we've written many blog posts on various topics related to workforce management. We write and publish these WFM tips on our website about twice a month. We hope they inspire you and provide practical tips and useful information. All of this information is based on our experience, best practices, and collaboration with our customers.

In this year-in-review, we take a look back at the most interesting and most-read articles. By the way, you can find all blog posts with WFM tips here.

How Workforce Management Can Improve the Shopping Experience and Reduce Costs: 5 Tips for Retailers

With the help of good WFM software, you can make the right decisions to improve the shopping experience for customers while reducing costs by focusing on efficiency. In this article, we’ll discuss topics such as optimizing work schedules, increasing productivity, improving communication and employee engagement, and tracking time off, and we’ll provide many ideas for cost savings.

You can read the entire article here 

Best Practices for Developing an Effective WFM Strategy 

Developing and implementing a sound workforce management strategy can be complex. There are many factors to consider, and the entire organization is involved. In this article, we share best practices based on our experience with clients. You’ll learn about the key steps your company needs to take to develop and implement an effective WFM strategy.  

You can read the entire article here 

Five Reasons Why Data Is So Important for Workforce Management 

Data insights and data-driven decisions are crucial for human resources management and workforce planning. That’s why, in this blog post, we’ll explain five reasons why data is so important for human resources management: gaining insights into performance and results, improving productivity, optimizing workforce planning and schedules, forecasting staffing needs, and aligning with corporate goals and strategy. Of course, we’ll provide plenty of examples to illustrate these points. The key message is: “Using data is the key to measurably better decisions and results.” 

You can read the entire article here

Why a Good Workforce Management Process Leads to a Calm Atmosphere in the Company 

Effective workforce planning and aligning the right capacity with demand contribute to a sense of calm and stability within the organization. These are factors that are difficult to measure but have a significant impact on the work environment and results. That is why we are writing about these factors in this article. We also provide some practical examples so you can see right away how this can make a difference.  

You can read the entire article here 

WFM Success Factors and Common Mistakes 

A good WFM strategy and seamless operational implementation have a major impact on a company’s success. But what should you look out for, and what are the (potential) pitfalls? In this article, we’ll outline the key success factors and the most common mistakes related to WFM. The most important tip? Choose an experienced provider with knowledge of your company and your industry.  

You can read the entire article here 

Focus on these KPIs to achieve better results 

Gaining insights from data, measuring performance, and continuous improvement are the cornerstones of workforce management. But how will you track your progress? How will you know whether you’re performing as well as—or not as well as—expected under normal circumstances? KPIs provide you with a vital tool for evaluating results. In this article, we’ll take a closer look at other labor costs, cost per hour, productivity, and employee availability, and explain why these are important KPIs to focus on.  

You can read the entire article here 

Read all of our WFM tips here and stay up to date on workforce management  

Of course, we can’t quote every article here again. That’s why you’ll find all of our blog posts on this handy overview page. All WFM tips can be found here. Be sure to keep an eye on our website and our LinkedIn page as well. That way, you’ll always be the first to know about product updates and new blog posts!  

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Stef van Dijk
About the Author Stef van Dijk

Stef van Dijk has extensive experience in the supermarket industry and knows the food retail sector inside and out. Stef writes blog posts on all relevant topics related to human resources management and food retail.