Designed for the fast-paced world of retail, with support from PEP experts who have real-world experience.
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✅ Control over staff scheduling and time tracking
✅ Transparency for you and your employees
✅ Targeted management of store profitability
The market is changing faster than day-to-day operations at the stores can keep up with.
Without time tracking, there is no basis
for oversight and transparency. Work hours must be traceable at all times. At the same time, it becomes more difficult to maintain a clear overview of daily staff scheduling—both for you and for your employees.
Different work schedules, last-minute absences, and various contract models increase complexity. In day-to-day operations, this leads to more effort as well as time-consuming and error-prone processes.
In a low-margin environment,
any deviation in staffing has a direct impact. Without a clear overview, it’s difficult to effectively manage your store’s profitability—and unnecessary costs can quickly add up.
In day-to-day operations, what matters most is maintaining an overview, staying in control, and keeping administrative overhead to a minimum. Intuitive PEP software that integrates seamlessly into existing processes and connects with HR, payroll, and point-of-sale systems creates clear and efficient workflows—and ensures that you always have your staffing under control.
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This will save you time, provide greater transparency, and allow you to specifically improve the profitability of your stores.
Our software—and the people behind it—make all the difference.
R&R WFM is consistently tailored to the needs of the retail industry and reliably reflects the dynamics of day-to-day operations at retail locations.
✅ For high customer traffic and varying assignments
✅ Takes into account shifts, premium pay, and contracts
✅ Integration with existing systems
Many of our experts have worked in retail stores themselves and know what really matters in practice.
✅ Experience both on the sales floor and at headquarters
✅ Expertise in collective bargaining agreements and legal requirements
✅ Hands-on support
You’ll be connected directly to dedicated contacts—no waiting on hold and no anonymous support. The result: a fast, customized solution.
✅ Available by phone, email, or ticket at
✅ Direct contact with R&R staff at
✅ Support backed by retail expertise
R&R WFM processes sensitive personnel data. You can always keep track of where your data is stored and ensure that it is securely protected.
✅ Data securely stored and hosted – ISO 27001 certified
✅ Over 25 years of experience with retail software
From installation to commissioning, it usually takes us only a few weeks. Thanks to our experience, everything runs smoothly and reliably right from the start.
You'll work with your own data and learn, step by step, how to confidently use planning, time tracking, and analysis in your day-to-day work. This helps prevent errors and ensures you always have a clear overview.
Even during the implementation phase and beyond, you’ll have dedicated points of contact who are familiar with your company. This ensures you receive prompt assistance and that everything continues to run smoothly in the long term.
In the retail sector, PEP involves scheduling employees' work hours based on the store's expected workload—ensuring there are enough staff members during peak hours and avoiding overstaffing during slower periods.
This involves not only the actual work schedules, but also revenue optimization, controlling labor costs, and ensuring compliance with collective bargaining agreements and legal requirements.
R&R WFM is suitable for retail companies with multiple locations and fluctuating staffing needs.
The software is particularly well-suited for organizations where planning is time-consuming but offers little transparency or control over staff deployment and performance. For example:
The implementation of a workforce scheduling system takes place in several steps. First, an analysis is conducted to determine when the highest workloads occur in the stores. Based on this, clear scheduling rules are defined, and the workforce scheduling software is configured accordingly.
Next, we ensure that the teams are actively using it. This is the only way to ensure that the planning is truly put to use in day-to-day operations and that its full potential is realized.
R&R WFM was developed specifically for the retail industry and adapts seamlessly to day-to-day store operations—such as fluctuating workloads, collective bargaining agreements, and pay premiums.
You’ll receive not only software, but also support from real retail experts. They’ll help you not only with planning, but also with effectively managing labor costs, productivity, and performance.
No. Workforce planning is more than just planning.
Its purpose is to optimize staff scheduling based on workload and performance. For example, work schedules are designed so that there are not too many staff members during slow periods and not too few during peak times.
This allows you to actively manage labor costs, productivity, and service at the store.
The cost of a PEP solution depends on the number of your branches and employees. Typically, a fee is charged per employee per month.
The greatest benefit comes not from the software itself, but from better planning. Accurate workforce scheduling helps prevent unnecessary labor costs and lost revenue.
Learn how to plan more effectively, save money, and gain a better overview.
Jan Arndt (Controlling, IT & Projects): Since 2017, R&R has been a reliable and competent partner at our side. Thanks to their flexible and innovative software, we have been able to significantly increase our company’s productivity and efficiently map our organizational structures. We are very satisfied and look forward to continuing our collaboration.
From Excel to an at-a-glance view: EDEKA Schliermann now always works with an up-to-date work schedule.
EDEKA SchliermannA decision about WFM isn't (always) made overnight. On the following pages, you'll learn more about what we do, how we do it, and, most importantly,how you can benefit from it.
What does our software offer, how do we stand out from the competition, and how do you benefit from it?
Our Software How do we ensure that our WFM software is truly tailored to the retail industry and your business?
Our Approach For which organizations is R&R suitable, and when does it offer the greatest benefit?
For whom
