Twice a month, we publish an update on interesting developments and improvements to our WFM system, R&R.
This issue covers, among other things, importing an HR file, Sunday premium pay for 2023, payroll transactions, R&R Insights at the department level, user management, as well as bug fixes and quality-of-life improvements.
Import an HR file into R&R
It has recently become possible to import an HR file into R&R. The import ensures that—if no automatic HR link is used—employee data does not have to be entered entirely by hand. Data that is not included in the file but is required by R&R can be added manually.
If you'd like to know whether you're eligible for these benefits, please let us know at aftersales@rr-wfm.com, and we'll get back to you.
Sunday Surcharges for 2023 (and 2024)
As in 2022, the percentage of the Sunday premium in 2023 depends on the premium hours granted for 2021. For businesses that began implementing F&E last year, a lower baseline was often used to account for the period before F&E was implemented.
Our after-sales department will contact the relevant stores/franchises to request the correct percentage for 2023 and 2024 and enter it into R&R.
New in R&R: Billing Transactions
A lot has changed in the supermarket industry in recent years, especially when it comes to technology and the customer experience. Examples include self-scanning, online grocery ordering and pickup, and in-store delivery. These are incredibly useful additions for customers, but they also place different demands on staff scheduling.
To better align planning budgets with these needs,R&Ris introducingso-called “checkout streams.”By providing checkout data across various checkout streams, it is possible to distinguish between the different checkout points in a store and determine the appropriate budget for each.
Currently, you can only use the new checkout processes for budgets if you are using our latest point-of-sale link (POS3).
If you'd like to know whether you're eligible for these benefits, please let us know at aftersales@rr-wfm.com, and we'll get back to you.
R&R Insights: Information on Department-Level Management and Insights into Payouts
This week, we're releasing R&R Insights for the department level. This will give you insight into the most important performance metrics for each department. Which department deviated the most from the budget? You'll be able to see it soon with just a single click.
The “realization” figure in R&R Insights is often compared with payout data from other R&R reports. This comparison isn’t always accurate, since changes may have occurred by the time of payout. Starting next week, Insights will provide insights into payouts in addition to revenue. And since you can choose your own column layout in Insights, you’ll be able to compare the realization and payout figures right away. Perfect!
With two valuable releases coming soon, we could wrap up the year, but of course we’re ambitious and want to keep going. We’re currently working hard on a feature that will let you save your column and filter selections in R&R Insights so you can easily switch between different views. And since no one likes to do the same work twice, you’ll also be able to share these views with your organization—a feature we plan to release around the turn of the year.
Preparations for User Management
Lately, we’ve been working intensively on preparing the user management system. Not for ourselves, but for you! Early next year, we’ll begin rolling out the user management system in phases. This means you’ll be able to create new users for your store(s) yourself and, for example, remove employees who leave your company. In addition, adjusting access rights will be easier than ever with the new screens. Below is a preview of the user overview:
Screenshot of the user overview in R&R. Among other things, users will soon be able to be added and managed here.
Bug Fixes and Quality-of-Life Improvements
Over the past few weeks, our teams have been busy fixing bugs and making (minor) quality-of-life improvements. These changes are all aimed at making your daily interaction with R&R even smoother. Among other things, we’ve made the following changes:
The Finance link did not display all payroll costs; this has been fixed.
The annual leave entitlement for German customers was not implemented correctly during the December update. The issue has been resolved, so that leave entitlements can be processed properly next year.
It was not possible to grant the Sunday premium starting in 2021 to employees who were only transferred to the leave-of-absence phase this year, regardless of their prior employment. This issue has been resolved.
The integration with Loket.nl has been updated so that changes to employee information can be retrieved more efficiently than before. This makes the connection faster and more convenient for both Loket.nl and R&R.
In rare cases, vacation requests were not displayed when the default department was changed. This issue has been resolved.
In the monthly export report (ER23), the recorded data for the entire month was not used in all cases. This issue has been resolved.
The sorting of employees on the time tracking report did not work correctly in every time tracking system. This has been standardized across all systems.
A few minor corrections and optimizations have been made to the new navigation structure.
The name of the current store is now displayed in the upper-right corner of the screen at the store level.
Any questions?
Do you still have questions after reading the information above? Please contact us at aftersales@rr-wfm.com, and we will make sure your question or request reaches the right people.
Would you like to be the first to hear about our new products? Subscribe via this pageand we’ll add you to our mailing list. Would you like to read past newsletters again? You can do so at any time on our website. You can find the archive of our product updates here.
Sincerely,
Mark Taling – Product Owner
About the Author
Mark Taling
As a Product Owner at R&R, I’m responsible for the functional development and strategy of our software. My goal is to provide our users with the best possible experience, both now and in the future.
As a former developer and architect at R&R, I have extensive experience with how our products work and the processes they support. I now use this experience not only to keep our products up to date, but above all to continuously develop innovations for a better user experience!
