R&R Product Update – Warnings and Surcharges Separated

Warnings and surcharges listed separately: a clearer overview of your work schedule 

To make planning clearer, the display of warning messages and surcharges has been improved. Previously, all messages were displayed haphazardly. This made it difficult to identify which items actually required action. 

What has been improved? 

Warnings are meant to prompt action.
In the previous situation, warnings and surcharges were mixed up. 

As a result, this led to: 

• It seemed as if there were a lot of problems 
• It was hard to tell what was really important 

This has now been changed. 

New Situation 

• Fewer warnings on the schedule 
• The surcharges are listed in a separate table 
• You can view the class schedule and the surcharges side by side 
• Overview by contract, employee, date, time, and costs*

*if you are authorized to do so; otherwise, you will only see the hours 

How does it work?

Click the gray"Surcharges & Overtime" button. 

A split screen appears:

Get to the right place quickly 

When you click on an employee's row in the right-hand window, you'll automatically be taken to the corresponding spot in the work schedule on the left. That means you no longer have to search for it. You can also resizethe "Bonuses & Overtime" window asyou like by dragging the divider. 

Adjust the surcharge (if possible) 

You can make changes directly in the class schedule, for example: 

• Adjust Work Hours 
• Organizing the Service Differently 

Is the surcharge no longer applicable? If so, it will automatically disappear from the overview. 

Apply Filter 

You can filter by the following criteria:

• Hello 
• Type of Award 
• Employees

Things You Should Know 

• Not all surcharges can be avoided (such as Sunday surcharges) 
• Review both the complaints and the additional charges and overtime hours 

In short 

• The clear layout promotes a sense of calm and clarity 
• It becomes clearer more quickly where action is needed 
• You can adjust it right in the class schedule 

Any questions?

Do you have any questions about this update? Feel free to email us at support@rr-wfm.com. We'll make sure your question is forwarded to the right person.