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R&R Product Update, February 2, 2023

We regularly publish updates on interesting developments and improvements to our WFM system, R&R. This issue focuses on our redesigned navigation.

Standard hours and standard labor costs at the daily level

Given daily price fluctuations, rising costs, and unpredictable purchasing behavior, daily sales may well differ from what was forecast three weeks earlier. 

The budgets derived from these forecasts (Forecast) are therefore not always a reliable way to determine whether the actual hours worked and labor costs fall within the standard range. For this reason, R&R calculates the standard based on actual revenue and makes it available in R&R Insights. R&R Insights is an add-on module to the R&R Standard license. 

We’ve been doing this on a weekly basis since last summer, but starting today (February 2, 2023 ), we’ll also be doing it on a daily basis. This will provide you with real-time information, allowing you to make quick adjustments when the situation calls for it. This way, you’ll have a handle on working hours and labor costs throughout the week and can still take action if necessary. 

For Week 5 (of 2023)* and beyond, standard hours and standard labor costs at the daily level are now available in R&R Insights. These are updated daily as soon as the latest sales data is received via the point-of-sale (POS) integration.

Do you have a license to view R&R Insights by department? If so, the standards are also available by department.

*) No data is displayed for earlier weeks, with a note stating that this feature is available starting in Week 5. There are currently no plans to calculate the benchmarks retroactively.

R&R Insights – Free Trial

R&R Insights is a strategic data dashboard within R&R. It offers unique features that help you understand how your organization is performing and where there is room for improvement. You’ll make measurably better decisions based on your own data.

R&R Insights will play an increasingly central role within R&R. We are constantly working on new features that will provide you with even more valuable insights into your workforce management and store performance. In short, R&R Insights is the tool that gives you control over your business performance.

Is R&R Insights right for you? Would you like to use standard hours and standard labor costs on a daily basis, among other features? Then try R&R Insights for free. We’re confident it will add value to your business. Contact us by replying to this email, and we’ll set up a free trial for you.

Any questions?

Do you still have questions after reading the information above? Please contact us at aftersales@rr-wfm.com, and we will make sure your question or request reaches the right people.

Would you like to be the first to hear about our new products? Subscribe via this page and we’ll add you to our mailing list. Would you like to read past newsletters again? You can do so at any time on our website. You can find the archive of our product updates here.

Sincerely,

Mark Taling – Product Owner

Mark Taling - Product Owner, R&R
About the Author Mark Taling

As a Product Owner at R&R, I am responsible for the functional development and strategy of our software. My goal is to provide our users with the best possible experience, both now and in the future.

As a former developer and architect at R&R, I have extensive experience with how our products work and the processes they support. I now use this experience not only to keep our products up to date, but above all to develop innovations that enhance the user experience!