This issue focuses on the convenience of the ATW rules in R&R, the new ATW controls, and the right insights in R&R Insights.
The Working Hours Act (ATW) is an important part of scheduling with R&R. Any violations of the ATW are immediately apparent during shift planning. If an employee is assigned a shift that is too long or is not given enough rest days, this is immediately flagged.
An ATW violation results in a warning* for the user in R&R. But you can make it even more convenient! You can also have ATW violations blocked during scheduling. If you then try to schedule an employee who violates the ATW, you’ll receive a block message. That shift cannot be saved either. This means you no longer have to worry about the ATW when scheduling. An ATW violation can therefore no longer occur during scheduling.
To best meet your needs, we will make it possible to configure each ATW rule to function either as a warning or as a block. This way, you have control over which ATW rules must never be scheduled and which rules you want to be more flexible about.
In addition to the ATW, the Act on Balance in the Labor Market (WAB) is also included in the financial outlook. The WAB applies to employees on on-call duty and is intended to provide this group with greater security. For example, an employee on on-call duty must be offered at least 3 hours of work, as they are entitled to pay for at least 3 hours. Scheduling a shorter shift results in a warning or suspension.
In contrast, the Working Hours Act stipulates that a 15-year-old may work no more than 2 hours. Thus, the WAB and the ATW are in conflict with each other when it comes to a 15-year-old employee on call.
By allowing users to choose between a warning and a block for the WAB rule for 15-year-olds separately from the other age groups, you will soon be able to decide which of the above rules you consider more important.
In addition to the current rules set forth in R&R, we plan to introduce additional rules. This means that we will issue warnings to minor employees who have not entered a schedule. The reason for this is that, in such cases, R&R cannot properly monitor compliance with the ATW. These situations can no longer go unnoticed.
In addition, we will display a warning if a 13- or 14-year-old is scheduled to work during the week; after all, they are only allowed to work on weekends. Until now, this hasn’t been a common occurrence, but with employees getting younger and younger, we want this message to appear during the scheduling process as well.
Of course, for these two rules as well, you can specify whether they should be displayed only as warnings or whether they should be blocked to prevent these situations from occurring in the work schedule.
*) Some users are currently configured to block all ATW violations.
With R&R Insights, R&R provides access to data—lots of data, perhaps even too much data at times? While performance data is important, it’s easy to get lost in the vast amount of data that could be used for performance management. That’s why we’ve introduced two new features that make it easier to provide your employees with the right performance management information.
For example, you can now save different views for specific roles. For instance, a view specifically for department heads, containing the information relevant to them. Or a view for your store managers that displays the most important key performance indicators (KPIs) across all departments side by side.
Do you want your department heads to be able to access R&R Insights without getting overwhelmed by the sheer volume of available data? No problem—that’s now an option! To prevent users from getting lost in the wealth of data in R&R Insights, permissions can be customized so that users in these roles can view the pre-built reports but cannot create their own reports.
Since we’re on the topic of KPIs, this is a good time to take a look at the feature we’re currently working on: KPIs for the dashboard. For some time now, R&R users have been greeted with a set of KPIs at the top of the dashboard. However, these KPIs are fairly static, and what you can see here is limited only by your permissions—for example, viewing payroll costs. We’d like to see this become more flexible! That’s why we’ll soon be enabling R&R Insights users to decide for themselves which KPIs are displayed here. The KPIs are populated directly from R&R Insights and will therefore soon include all the options available there. A metric for sick leave hours? Want to see the variance in bonus hours? Soon, all of this will be possible! You can set up these KPIs separately for each store or keep them the same across all your stores. This gives you maximum flexibility in how you present your most important KPIs.
Do you have any questions about the information above? Please contact us at aftersales@rr-wfm.com .
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Sincerely,
Mark Taling – Product Manager
