Twice a month, we publish an update on interesting developments and improvements to our WFM system , R&R. In this issue, we focus, among other things, on R&R Insights, an export overview, additional security measures, file format restrictions for FTP services, as well as bug fixes and quality-of-life improvements.
We've been working hard to improve the export overview. This overview is no longer limited to exports from a single store. In addition, it is now possible to view exports for a specific time period.
In a previous newsletter, we informed you about the additional security measures we are implementing at R&R. This process is now in full swing, and many users have already verified their email addresses. The development team is currently working on multi-factor authentication (MFA). Macro-financial assistance will be rolled out gradually over the course of the next quarter.
Note: These changes do not apply if you log in using individual login credentials. If you are unsure whether the changes apply to your organization, please contact the Service Desk.
Starting September 1, 2022, we will lower the maximum file size limit for users of our FTP services—such as those used to link POS or HRM data—to 10 MB. We are doing this to limit potential misuse of the system in the event of a password leak.
At the moment, we don't see any files larger than 10 MB. Do you think your link requires a larger file size? Please contact customer service to increase the limit for your account.
After adding a number of new column options at the beginning of the month, we’ve now added even more resources. Starting Monday, August 1, three different versions of the schedule will be available in R&R Insights. The “Current” and “Determined” schedules correspond to the familiar schedules (Current and Determined) from the Schedule module in R&R. The new schedule version , “Schedule (Start of Week),” is available only in R&R Insights.
This new version shows the latest version of the schedule before the start of the planning week (hence “Schedule at the Start of the Week”). This makes it easier to see how many changes were made to the schedule after planning was completed, before the actual implementation takes place.
These sources are available for the Average FPU, Hours, Labor Costs, and Productivity columns.
Over the past few weeks, our teams have been busy fixing bugs and making (minor) quality-of-life improvements. These changes are all aimed at making your daily interaction with R&R even smoother. Among other things, we’ve made the following changes:
Make measurably better decisions based on insights from your own data. R&R Insights provides strategic, data-driven insights into your workforce management and business performance. Insights and data visualizations show you how your organization is performing and where there is room for improvement. For example, you can compare the performance of departments and stores and make measurably better decisions based on your own data. R&R Insights is fully integrated into the familiar R&R environment.
With the R&R Insights “Multi-License,” you’ll gain comprehensive data insights at the store level. Think of sales, average KPU, labor costs, the percentage of labor costs, hours worked, and productivity. If you have multiple stores, you can make comprehensive comparisons between them. You can easily create your own Insights dashboard so you have the right insights at your fingertips. The regular price for this module is €30 per store per month.
Below is a snapshot of a comparison of actual sales from several stores in R&R Insights.
Because we are convinced that the data-driven insights from R&R Insights offer significant value to your business, we would like to introduce you—as a valued customer—to the many possibilities of R&R Insights in an accessible way:
Later this year (4th quarter), we will introduce a new, additional module for R&R Insights: “in depth.” In addition to the multi-license features mentioned earlier, this will allow you to “zoom in” on each business at the department level and compare insights across different departments.
Would you like to learn more about R&R Insights? Check out all the information here or contact your representative.
Try R&R Insights for free today
Do you have any questions about the information above? Please contact us ataftersales@rr-wfm.com.
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