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R&R Product Update – New Schedule Development: Check out the new features

Product Update Schedule

Are you already using the new grid? If so, you can take advantage of these handy features right now!

What's new?

Open Services

It is now possible to create open shifts within a department.
Think of shifts that you add based on expected working hours or scheduled work—without linking them to an employee just yet.

R&R WFM: Roster, Open Shifts

You can easily assign these open positions to qualified employees.

You can immediately see who's available, how high their availability is, and what their KPU is. Super handy for a quick switch!

R&R WFM: Roster, Assign Open Shifts

Expired Services

Expired shifts are now more visible: They remain assigned to the originally scheduled employee but are marked with a line through them. This way, you can always see where a shift used to be.

And new: This shift is automatically converted to an open shift ( e.g., after a sick leave notification). You can then immediately assign it to another available coworker.

R&R WFM: Roster, Completed Shifts

Printable Daily Schedule

The printable daily schedule now has a new, clear layout. Here's what the schedule will look like:

R&R WFM: Printable Daily Schedule

What you choose to display is entirely up to you. When printing, simply select what you want to show—for example , which departments, the number of employees per hour, and whether or not to display the start and end times of shifts. This way, you can customize the schedule exactly as you see fit.

R&R WFM: Printable Daily Schedule Settings

And the colors? You designed those yourself, too!

For example, choose green for the produce section and pink for the checkout. That way, you can see at a glance who is working where.

R&R WFM: Printable Daily Schedule - Color Set

Any questions?

Do you need help or feedback? Our service desk (support@rr-wfm.com) is ready to assist you, and we'd love to hear what you think of the update. Together, we'll make it even better.

Would you like to read past newsletters again? You can do so at any time on our website. You can find the archive of our product updates. here.

Sincerely,

Mark Taling – Product Owner

Mark Taling - Product Owner, R&R
About the Author Mark Taling

As a Product Owner at R&R, I am responsible for the functional development and strategy of our software. My goal is to provide our users with the best possible experience, both now and in the future.

As a former developer and architect at R&R, I have extensive experience with how our products work and the processes they support. I now use this experience not only to keep our products up to date, but above all to develop innovations that enhance the user experience!