Below are the five most frequently asked questions about the R&R Job App. You may find the answer to your question here.
The R&R Job App is compatible with iOS 14 and later, as well as Android 8 and later. Make sure your smartphone's operating system and apps are always up to date.
We recommend setting Google Chrome as the default browser on your smartphone. Click here to learn how to do this. If Google Chrome is already set as the default browser, please make sure you have the latest version installed on your smartphone.
On the R&R Job App login screen, click “Forgot your password?”. Enter your username there to receive a new password via email. Your username is the email address you used when you first signed up.
Your username is the email address to which you received the invitation email. This is the email address that is or was on file with R&R. Do you now have a different email address? Your username will still be the email address you used to log in for the first time.
If you can't remember which email address it was, you can ask your manager to send you another invitation.
The email may have ended up in your Spam or Junk folder. If you have a Gmail account, the Spam folder is often "hidden." Use the Gmail search function to enter label:spam jobapp . The email should then appear.
Have you recently set up a new email address? The password reset email will be sent to the address where you originally received the invitation to the R&R Job App. This may be different from your current email address.
